Privacy Policy

Effective Date: [9/18/2025]

Welcome to Dynasty Pool Services (“we,” “us,” or “our”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request an estimate, or use our services.

By accessing our website or providing your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information from you when you interact with our business, including but not limited to:

• Personal Information: Your name, address, email, and phone number when you fill out forms, request a quote, or contact us.

• Service Information: Details about your property, pool, or requested services.

• Payment Information: Only collected through secure third-party processors when applicable. We do not store your credit card information.

• Website Data: Information automatically collected from your device such as browser type, IP address, and pages visited (via cookies or analytics tools).

2. How We Use Your Information

We use your information to:

• Provide and manage your pool cleaning or maintenance services.

• Respond to questions, schedule appointments, and send service updates.

• Send invoices, receipts, and service-related communications.

• Improve our website, customer experience, and service offerings.

• Share promotional offers or referral program updates (you may opt out anytime).

We do not sell, rent, or trade your personal information to third parties.

3. Information Sharing

We may share limited data only in the following cases:

• With service partners (such as technicians or payment processors) as necessary to perform our services.

• For legal compliance, if required by law or to protect our company’s rights.

• For business operations, with trusted providers who assist in scheduling, billing, or communication (all are bound by confidentiality).

4. Data Protection and Security

Your trust is our priority.
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While no online system is completely secure, we continuously monitor and maintain best practices to protect your data.

5. Cookies and Analytics

Our website may use cookies to:

• Enhance your browsing experience.

• Analyze traffic and improve our site performance.

• Remember your preferences for future visits.

You can choose to disable cookies through your browser settings, though doing so may affect certain site features.

6. Your Rights and Choices

You have the right to:

• Access or update your personal information.

• Request deletion of your information.

• Opt out of marketing emails or text communications.

To exercise your rights, contact us using the information below.

7. Links to Other Websites

Our website may include links to third-party websites (such as payment portals or partner sites).
We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed toward children under 13.
We do not knowingly collect personal information from children. If we learn that a child has provided us with personal information, we will promptly delete it.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The most current version will always be available on this page, and the “Effective Date” above will reflect the latest update.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

📧 Email: dynastypoolservices.fl@gmail.com
📞 Phone: 941-500-4245
📍 Address: Palmetto, FL

 

Dynasty Pool Services
Where Reliability Reigns — and Your Privacy Matters.