Terms & Conditions

Effective Date: [9/18/2025]

Welcome to Dynasty Pool Services (“we,” “our,” or “us”).
By using our website or scheduling service, you agree to the following Terms & Conditions. Please review them carefully before booking.

1. Services Provided

Dynasty Pool Services provides professional pool cleaning, maintenance, and related services for residential customers.
Specific details about service frequency, pricing, and scope are outlined in your service agreement or confirmation email.

2. Payment Terms

• Payment is due upon completion of service unless otherwise stated.

• Accepted forms of payment include credit/debit cards, electronic payments, or checks.

• Late payments may result in service suspension until the balance is cleared.

• Returned checks or failed transactions may incur a processing fee.

3. Scheduling & Access

• We strive to maintain consistent service days and times, but schedules may vary due to weather or holidays.

• Customers must ensure unlocked access to the pool area on the day of service.

• If access is denied (e.g., locked gate, aggressive pets), the service may be marked as completed and billed accordingly.

4. Equipment & Property

We handle all equipment and customer property with care. However, Dynasty Pool Services is not responsible for damage resulting from:

• Existing equipment defects or malfunctions.

• Normal wear and tear.

• Chemical imbalances caused by prior service providers or lack of circulation.

5. Cancellations & Refunds

Please refer to our Refund Policy for details on cancellations, rescheduling, and refunds.

6. Liability & Safety

• Customers are responsible for maintaining safe conditions around the pool area.

• Dynasty Pool Services is not liable for injuries sustained by residents, guests, or pets due to unsafe conditions or misuse of pool equipment.

• We reserve the right to decline service if a pool presents unsafe or unsanitary conditions.

7. Communication

By providing your contact information, you consent to receive service updates, reminders, or promotional communications via phone, email, or text message.
You may opt out of promotional messages at any time.

8. Termination of Service

We reserve the right to suspend or terminate service for:

• Repeated non-payment.

• Unsafe property conditions.

• Disrespectful or inappropriate conduct toward staff.

9. Policy Updates

These Terms & Conditions may be updated periodically to reflect changes in our services or business operations. Updates will be posted to our website with a revised “Effective Date.”

10. Contact Us

For any questions about our terms or policies, please contact:
📧 Email: dynasypoolservices.fl@gmail.com
📞 Phone: 941-500-4245
📍 Address: Palmetto, FL

 

Dynasty Pool Services
Where Reliability Reigns — and Customer Trust Comes First.